Terms of Service

This Terms of Service (“Agreement”) governs your access to and use of the Narritas, Inc. (“Narritas,” “we,” “us,” or “our”) website at https://narritas.com/ (the “Site”) and Narritas’s applications and services (the “Service”). The Service provides AI-powered tools that support public relations and communications workflows.

If you use the Site or Service for an organization, you represent that you have authority to bind that organization. In that case, “you” includes that organization.

By accessing or using the Site or Service, or by accepting an invitation to create an account, you agree to this Agreement. If you do not agree, do not use the Site or Service.

Accounts are created by invitation from Narritas. Submitting a demo request does not create an account.

1. License

Subject to this Agreement, Narritas grants you a limited, nonexclusive, nontransferable, revocable license to access and use the Service for your organization’s public relations and communications work, including work you do for your clients.

This license does not let you resell, sublicense, or make the Service available to anyone Narritas has not authorized.

2. Confidentiality

Each party agrees to protect the other party’s Confidential Information and not disclose it to any third party except as permitted by this Agreement or with the disclosing party’s prior written consent. Each party will use the other party’s Confidential Information only as necessary to fulfill its obligations or exercise its rights under this Agreement.

“Confidential Information” means non-public information disclosed or made available by one party to the other party, whether orally, visually, electronically, or in written form, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of its disclosure. Confidential Information includes, without limitation, business and financial information, product plans, technology, software, research and development, processes, know-how, trade secrets, and other proprietary information.

Each party may disclose Confidential Information to its employees, contractors, professional advisors, and service providers who have a need to know such information and are bound by confidentiality obligations appropriate to the nature of the information.

3. Exceptions; Retention and Deletion

The obligations in Section 2 do not apply to information that the receiving party can demonstrate:

(a) was publicly available at the time it was disclosed;
(b) becomes publicly available after disclosure through no fault of the receiving party;
(c) was already lawfully known to the receiving party without an obligation of confidentiality;
(d) is lawfully received from a third party without an obligation of confidentiality; or
(e) was independently developed by the receiving party without use of or access to the disclosing party’s Confidential Information.

Upon termination of this Agreement or upon request by the disclosing party, the receiving party will promptly stop using and, to the extent reasonably practicable, delete the disclosing party’s Confidential Information in its possession or control, except where retention is required by law or maintained automatically through routine backup systems. Any retained Confidential Information will remain subject to the confidentiality obligations of this Agreement.

4. User Content and Data

You retain ownership of any content, information, data, materials, prompts, instructions, queries, documents, or other information submitted to or through the Service by you (“User Content” or “Input”). You grant Narritas a limited, nonexclusive right to access, host, store, process, transmit, and otherwise use User Content as necessary to provide, operate, maintain, secure, and support the Service.

Narritas does not use User Content, including prompts, chats, uploads, drafts, and notes, to train or fine-tune the paid artificial intelligence models it uses to provide the Service. Narritas uses those models under provider terms that do not allow that content to be used to train their models. Narritas and its service providers may process User Content as necessary to provide, operate, maintain, secure, and support the Service.

Using information about how the Service is used to maintain and improve Narritas is not training those models.

Narritas does not reuse your User Content to provide the Service to other customers. Narritas may use aggregated or de-identified information that does not identify you or any individual for analytics, product development, and service improvement.

Articles and professional contact details, such as journalist and publisher names and email addresses, may come from publicly available sources, from data partners, and from contacts a customer adds. Contacts a customer adds may be available to other customers. Information Narritas derives from articles, including analysis of an article and of coverage across articles, and those contact details, may be used to provide the Service to more than one customer. Prompts, chats, uploads, drafts, and notes are not used to provide the Service to other customers. Customer-saved lists of those contacts stay with the customer’s organization.

5. AI-Generated Output

The Service may generate text, analyses, drafts, summaries, recommendations, or other materials based on your Input (“Output”). As between you and Narritas, and to the extent permitted by applicable law, you may use, reproduce, modify, and export Output generated for you through the Service, subject to this Agreement, the Privacy Policy, and applicable law.

Due to the nature of artificial intelligence, Output may not be unique. Narritas or its service providers may generate the same or similar Output for other users, and Narritas reserves all rights to do so. Output generated for another user is not your Output.

Narritas does not guarantee that Output is original, exclusive, or free of third-party rights. You are responsible for independently reviewing Output before relying on it or acting on it.

Output is a draft or analysis for you to review. Narritas does not send outreach or publish Output for you.

Articles, links, and other materials from third parties are not Narritas content. Narritas does not guarantee that those materials, or any analysis of them, are accurate, complete, or current.

6. Privacy

Narritas’s collection, use, disclosure, retention, and other processing of personal information in connection with the Service is described in Narritas’s Privacy Policy, which is incorporated into this Agreement by reference. The Privacy Policy is available on the Site and may be updated from time to time as described therein.

7. Feedback

You may provide suggestions, ideas, comments, or other feedback regarding the Service (“Feedback”). You agree that Narritas may use, reproduce, modify, and incorporate Feedback into its products and services without restriction or obligation to you, provided that Narritas does not disclose your Confidential Information in doing so.

8. Ownership; Restrictions

You acknowledge that nothing contained in this Agreement grants you any ownership rights in or to the Service, Confidential Information, or any invention, patent, copyright, trademark, or other intellectual property right owned by Narritas or its licensors.

The Service is for people 18 and older.

You may not:

• copy, modify, distribute, sell, lease, sublicense, or otherwise make the Service available to any third party;
• share your account, access credentials, or access to the Service with any third party;
• modify, reverse engineer, decompile, disassemble, or attempt to derive the source code or underlying ideas of the Service;
• attempt to gain unauthorized access to the Service, Narritas’s systems, or any related networks or data;
• circumvent or attempt to circumvent any access controls, usage limits, security measures, or other restrictions on the Service;
• upload or transmit any malicious code, virus, or other harmful software or material;
• interfere with or disrupt the operation, integrity, or performance of the Service;
• use the Service in violation of any applicable law or regulation;
• use professional contact details from the Service to decide a person’s eligibility for credit, insurance, employment, housing, or a similar opportunity;
• scrape or copy the Service to build a product that competes with Narritas;
• use contact details from the Service to send unlawful, deceptive, or unsolicited messages in violation of applicable law; or
• submit government identification numbers, payment card numbers, or health records. The Service is not designed for that information.

Nothing in this Section limits your rights to use Output as described in Section 5.

9. Disclaimer (“AS IS”)

The Service is provided for communications work. Narritas may add, change, or remove features, and may suspend or discontinue any part of the Service. Narritas does not promise that the Service will be uninterrupted, error-free, or fit for a particular result.

AI-Generated Content. The Service uses artificial intelligence to generate, summarize, analyze, or otherwise process information. AI-generated outputs may be inaccurate, incomplete, or misleading. You are responsible for reviewing them before you rely on them, send them, or publish them. Narritas does not guarantee the accuracy, completeness, or reliability of any AI-generated output or of third-party materials shown in the Service.

THE SERVICE AND DOCUMENTATION ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, AND NARRITAS AND ITS LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. NO ORAL OR WRITTEN ADVICE OR CONSULTATION GIVEN BY NARRITAS, ITS AGENTS, OR EMPLOYEES WILL IN ANY WAY GIVE RISE TO A WARRANTY. THE ENTIRE RISK ARISING FROM YOUR USE OF OR RELIANCE ON THE SERVICE REMAINS WITH YOU.

10. Termination

Narritas may suspend or terminate your access to the Service at any time, with or without notice, including if you violate this Agreement. You may stop using the Service at any time.

Upon termination, your license to access and use the Service immediately ends, and you must cease all use of the Service. The provisions of this Agreement that by their nature should survive termination, including confidentiality, ownership, limitations of liability, and any accrued rights or obligations, will survive termination.

11. Fees

If Narritas invoices you, or you otherwise agree in writing to pay fees for the Service, you agree to pay the fees stated in that invoice or writing when they are due. Narritas may suspend your access to the Service if those fees are overdue. This Agreement does not set prices, start a subscription, or renew one.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NARRITAS AND ITS LICENSORS WILL NOT BE LIABLE FOR ANY LOSS OF USE, LOST PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, COST OF COVER, OR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE SERVICE OR THIS AGREEMENT, REGARDLESS OF THE FORM OF ACTION AND WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF NARRITAS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NARRITAS’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THIS AGREEMENT WILL NOT EXCEED $50.00 OR THE AMOUNT YOU ACTUALLY PAID NARRITAS FOR THE SERVICE, IF ANY, WHICHEVER IS GREATER.

13. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-law principles.

You acknowledge that a breach of the confidentiality or intellectual property provisions of this Agreement may cause Narritas irreparable harm for which monetary damages may be inadequate. Accordingly, Narritas shall be entitled to seek injunctive or other equitable relief, in addition to any other remedies available under applicable law.

You may not assign or transfer any rights or obligations under this Agreement without the prior written consent of Narritas.

14. General

This Agreement, together with the Privacy Policy, constitutes the entire agreement between you and Narritas regarding your access to and use of the Site and Service and supersedes any prior or contemporaneous agreements relating to the same subject matter.

If any provision of this Agreement is found to be unenforceable, the remaining provisions will remain in full force and effect.

Narritas may update this Agreement from time to time. The “Last updated” date and Document version reflect the latest revision. Continued use of the Service after the effective date of the updated Agreement constitutes acceptance of the updated Agreement. Narritas may also notify you by email if it has your email address.

15. Customer name and logo

Narritas may use your organization’s name and logo to identify you as a Narritas customer on the Site and in Narritas sales materials. You may email Narritas and ask us to stop. Narritas will then stop new uses of your name and logo. Narritas will not publish a quote, case study, or testimonial about you unless you approve that use separately.

Contact

Questions about this Agreement may be sent to:

Narritas, Inc.
Email: howard@narritas.com
Website: https://narritas.com/