Privacy Policy

Narritas, Inc. (“Narritas,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information we collect and process through our website, applications, and services.

This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information when you visit our website at https://narritas.com/ (the “Site”) or access or use Narritas’s services (the “Service”).

For purposes of this Privacy Policy, “you” and “your” refer to an individual who visits the Site or accesses or uses the Service.

This Privacy Policy does not generally apply to personal information that we process solely on behalf of our business customers in connection with their use of the Service. Such information is governed by the applicable customer agreement and our instructions from the customer.

By accessing or using the Site or Service, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information.

Information You Provide

When you register for an account, use the Service, contact us, or otherwise interact with Narritas, we may collect information such as:

• Contact information, such as your name, email address, phone number, and mailing or business address.
• Account information, such as your login credentials, account settings, and authentication information.
• Professional information, such as your organization, job title, role, and professional interests.
• User Content, such as prompts, instructions, queries, drafts, notes, documents, uploads, comments, and other information you submit to or through the Service.
• Communications, such as information you provide when contacting us by email, through support channels, or through other communications with Narritas.
• Feedback, including suggestions, comments, ideas, or other feedback you provide about the Service.
• Marketing preferences, such as your preferences regarding communications from us.
• Other information you choose to provide to us.

Information We Collect Automatically

When you visit the Site or use the Service, we and our service providers may automatically collect information about your device and activity, including:

• IP address;
• browser type and version;
• operating system;
• device type and identifiers;
• language and regional settings;
• pages or screens viewed;
• referring and exit URLs;
• dates and times of access;
• navigation and usage activity;
• interactions with emails or other communications; and
• other technical, diagnostic, and usage information.

We may associate this information with your account or other information we have collected about you.

Information We Receive from Third Parties

We may receive information about you from third parties, such as:

• authentication and identity providers;
• analytics and infrastructure providers;
• publicly available sources;
• business partners;
• service providers that support the Service; and
• other sources where permitted by law.

2. How We Use Information

We may use the information we collect for purposes including:

• providing, operating, maintaining, and supporting the Service;
• creating and managing accounts;
• authenticating users and maintaining account security;
• processing and responding to requests and communications;
• providing customer and technical support;
• monitoring and improving the performance, reliability, and security of the Service;
• understanding how the Service is used;
• developing new products, features, and functionality;
• conducting analytics and research;
• detecting, preventing, and investigating fraud, abuse, security incidents, and other potentially unlawful activity;
• complying with applicable laws, regulations, legal processes, or governmental requests;
• protecting the rights, property, safety, and security of Narritas, our users, and others;
• sending administrative, transactional, and service-related communications;
• sending marketing communications where permitted by law and consistent with your preferences; and
• carrying out other purposes described to you at the time information is collected or otherwise permitted by law.

3. AI and Machine Learning

The Service uses artificial intelligence and machine learning technologies to provide features such as analysis, summarization, narrative identification, recommendations, and content generation.

Narritas will not use User Content, including prompts and uploaded documents, to train or fine-tune generalized artificial intelligence or machine-learning models. Narritas and its authorized service providers may process User Content as necessary to provide, operate, maintain, secure, and support the Service, including to generate responses and other outputs for you.

Narritas does not reuse your User Content to provide services to other customers. Because of the nature of generative artificial intelligence, outputs may not be unique, and Narritas or its service providers may generate the same or similar outputs for others. Similarity alone does not mean that your User Content was disclosed or reused.

Narritas may also use aggregated or de-identified information derived from use of the Service for analytics, product development, and service improvement, provided that such information does not identify you or any individual.

Rights to use AI-generated outputs are described in the applicable terms governing your use of the Service.

4. How We Share Information

We may disclose information to third parties in the following circumstances.

Service Providers

We may share information with service providers that process information on our behalf and help us operate the Site and Service. These providers may support functions such as:

• cloud hosting and data storage;
• artificial intelligence and machine learning;
• analytics;
• authentication;
• customer support;
• communications and email delivery;
• security and fraud prevention; and
• other services necessary to operate and improve the Service.

These service providers are authorized to process information only as necessary to provide services to Narritas or as otherwise permitted by law.

Legal and Safety Reasons

We may disclose information when we believe disclosure is reasonably necessary to:

• comply with applicable law, regulation, legal process, or governmental request;
• enforce our agreements or policies;
• detect, investigate, or prevent fraud, security incidents, or other unlawful activity; or
• protect the rights, property, safety, or security of Narritas, our users, or others.

Business Transfers

If Narritas is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

With Your Direction or Consent

We may disclose information when you direct us to do so or otherwise consent to the disclosure.

We do not sell your personal information for monetary consideration.

5. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate the Site and Service, maintain authentication and sessions, remember preferences, understand usage, analyze performance, and improve our services.

Cookies may include session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or are deleted.

You can configure your browser to reject or restrict certain cookies. However, disabling cookies may affect the functionality of the Site or Service.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

• provide and maintain the Service;
• fulfill the purposes described in this Privacy Policy;
• comply with legal, regulatory, or contractual obligations;
• resolve disputes;
• enforce our agreements;
• maintain security and prevent abuse; and
• maintain appropriate business and financial records.

Retention periods may vary depending on the type of information, the purposes for which it was collected, and applicable legal requirements.

When information is no longer reasonably necessary for these purposes, we may delete it, anonymize it, or otherwise dispose of it in accordance with our data retention practices.

7. Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.

No method of transmission or electronic storage is completely secure, and we cannot guarantee that information will never be accessed, disclosed, altered, or destroyed through a security incident or other means.

You are responsible for maintaining the security of your account credentials and should notify us promptly if you believe your account or credentials have been compromised.

8. Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information, which may include the right to:

• know or access the personal information we collect and use;
• request correction of inaccurate personal information;
• request deletion of personal information;
• obtain information about how personal information is collected, used, and disclosed;
• opt out of certain processing activities where applicable; and
• receive equal service and pricing regardless of whether you exercise applicable privacy rights.

You may also opt out of marketing communications by following the unsubscribe instructions included in our promotional emails. You may continue to receive administrative, transactional, security, and other service-related communications.

To exercise an applicable privacy right or ask a question about our privacy practices, contact us using the information provided in the Contact Us section below.

We may need to verify your identity before completing certain requests, as permitted or required by applicable law.

9. Children's Privacy

The Site and Service are not directed to individuals under 18 years of age. We do not knowingly collect personal information from individuals under 18.

If we learn that we have collected personal information from an individual under 18 in a manner that violates applicable law, we will take reasonable steps to delete the information.

If you believe that an individual under 18 has provided personal information to us, please contact us using the information below.

10. Third-Party Websites and Services

The Site or Service may contain links to or integrations with third-party websites, applications, products, or services.

This Privacy Policy does not apply to the privacy practices of those third parties. Their collection and use of information is governed by their own privacy policies and terms.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date and Document version reflect the latest revision. We will provide notice of updates by posting the revised Privacy Policy on the Site.

Your continued use of the Site or Service after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated Privacy Policy, to the extent permitted by applicable law.

12. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, please contact us at:

Narritas, Inc.
Email: howard@narritas.com
Website: https://narritas.com/